Upper Tookan Shipday Route4Me Routific OptimoRoute Onfleet Circuit Roadcast Upper (5.0) Best Delivery Route Optimization Software Try Upper for FREE Starting price $80/month Free trial 7 days Key features Optimize delivery routes, Track progress of scheduled deliveries, Live delivery tracking Upper is an efficient delivery management software that helps you plan your delivery routes within just a few clicks. It’s time to overcome the chaotic manual route planning and streamline the entire routing process. Get assisted with Upper, a new approach towards delivery management that not only streamlines your delivery operations but also helps you scale up your business. You can even make your deliveries easier than before. Upper does it all, helping you swiftly complete scheduled deliveries, free up space for new ones, optimize routes, manage drivers, and track deliveries in real time. Features Simply import CSV or Excel file to add hundreds of delivery stops at a time Plan and optimize delivery routes based on time or distance as per your preference Set preferred time window and service time to ensure deliveries get completed on time or as preferred by customers Prioritize urgent deliveries and delight your customers Adjust pickups before, after, or in between the deliveries saving up your fuel costs Modify the driver’s app configure status, restricting the delivery agents to access only authorized options Schedule optimized delivery routes in advance and dispatch them to drivers With the multi-selector tool, make quick modifications even after routes are optimized Swap the pre-planned routes among the delivery teams if one of your drivers is not available Reverse the entire route in one click. No need to create it from scratch Live driver tracking enables you to get insights into your drivers’ progress and about the deliveries as well Send accurate ETAs to your clients and update them on their delivery status Collect e-signs or add photos or notes as proof of delivery on completion or non-completion of your deliveries Curbside delivery option to make pickups and deliveries smoother Send relevant customer notifications and accurate delivery updates to the customers via email or text Get highly detailed reports and analytics to improve business operations Integrate Upper with any third-party platform or software, such as an eCommerce portal, CRM, and any other business platform Add as many contacts as you want from your contact book and create routes directly through them Dedicated 24/7 customer support via Email, chat, and telephone What People Say About Upper Saved 10 hours per week & delivering 3x more meals with Upper. It’s easy to take proof of delivery. The speed is great, It’s super super fast! Nathaniel Pool Managing Partner of Chef Nicole (Miami) Tookan(4.2) Best For Last-Mile Delivery Businesses Learn More Starting price $100/month Free trial 14 days Key features Optimize your delivery routes in a click, Live driver tracking, Easily integrates with third-party software Tookan is a cloud-based delivery management solution that helps streamline delivery operations. It assists the delivery managers in planning and optimizing routes, dispatching delivery routes to drivers, collecting proof of delivery, real-time delivery driver tracking, and whatnot. With other impressive features like reporting, alerts/notifications, route scheduling, and smart analytics & reporting, delivery businesses can speed up the entire delivery process. To learn some software similar to Tookan, you can refer to Tookan alternatives. Pros Users can connect seamlessly with third-party apps leading to unified and centralized customer data maintenance. They can quickly interact with the customer support team for any queries. Ensures timely deliveries with real-time tracking and route optimization. Centralized dashboard, enabling users to manage all the delivery-related activities from a single window. Miguel Ignes Ease of use, as well as the management of resources in the app, is really very simple and friendly. Cons The price range coming up with extensive features (add-ons) is quite expensive. The mapping feature does glitch at times and needs further improvement to make it user-friendly. Many times, the information doesn’t get auto-populated from the database, the user needs to add it manually. Too basic functions. It can be recommended for small businesses and startups only, not suitable for operating on a large scale. Pennye J I added the ETA routing, but it did not account for traffic when providing the estimated times for arrival Shipday (4.9) Best For Local Delivery Businesses Learn More Starting price $29/month Free trial 30 days Key features Live driver tracking link, Dedicated mobile app for drivers, Easy integration with third-party apps An all-in-one local delivery management software, Shipday, assists restaurants, couriers, and grocery stores in managing local deliveries on a daily basis. Shipday’s API integration with popular eCommerce platforms simplifies the management of deliveries from a single platform for businesses. Many exclusive features like smart delivery automation, SMS notifications, ETA updates, mobile app for delivery drivers, and real-time tracking make Shipday efficient for the delivery businesses involved in fulfilling on-demand deliveries. Pros Accommodating any last-minute change as well as getting updates on ongoing deliveries has been simplified using live delivery & driver tracking. Real-time tracking link of the deliveries shared via SMS to customers ensures a reliable and transparent customer experience. Shipday’s easy-to-understand user interface and driver app cater precisely to the needs of businesses. Elvio. B Ease of use. All the solutions provided work as it’s supposed to. Driver management works excellently as well. Cons Difficult settings configuration. The platform should provide a way to separately configure each establishment or merchant as they are onboarded. In case when you misassign the routes accidentally, it’s not easy to go back to and reassign the whole group; instead, you need to do it individually The lack of dedicated 24*7 customer support makes it difficult for users to get answers to their queries. Jose Hoping their backend reporting improves, they are in need of better real-time data. Route4Me (4.4) Best For Delivery Businesses Learn More Starting price $199/month Free trial 7 days Key features Predictive weather analysis, Curbside deliveries, Customized delivery-related SMS and email alerts This cloud-based delivery route planning and optimization software is specifically designed for all types of delivery businesses. Planning and scheduling of daily-changing delivery routes is no longer a problem with Route4Me. It is a dynamic route planning software that is at your service to plan, optimize, and schedule routes on a daily, weekly, monthly, or seasonal basis. It is an automated delivery management solution helping you manage multiple delivery routes. These routes can be directly shared with drivers through a dedicated driver app with a built-in navigating feature. Route4Me is available on the web, as well as on iOS and Android platforms. Go through the Route4Me alternatives for a more informed decision on which software to opt for. Pros There is no need for a credit card to start a 7 day free trial of this software. Dedicated 24*7 support so that users can easily reach at the time of queries and get them solved. The command center feature of the software helps users to get the entire company overview in one single screen. Drivers and vehicles can be reassigned with different routes in case of any unplanned changes. Jarrod The product worked well, and I was able to upload (via Excel) and plan routes for my daily deliveries quite easily. Cons Pricing is on a flat rate basis, and the requirement to pay $69/month per driver if they need more than 10 team members seems quite expensive. Adding notes can be improved, it seems confusing and is not fulfilling the purpose as expected. You cannot find the options to delete stops, validate them and add the correct addresses. It cannot help you identify duplicate or incorrect addresses. Antonio I think the price is a bit high for my liking, especially since you need to buy each feature separately, making the subscription expensive. Routific (4.9) Best for Local Delivery Businesses Learn More Starting price $49/month Free trial 7 days Key features Add-delete last-minute delivery routes, Detailed delivery analytics, Live delivery tracking link Among all the delivery management solutions available out there, Routific is a powerful route optimization software for local delivery businesses. It is indulged in providing optimized routes considering time windows, stop durations, vehicle types, vehicle capacities, and lunch breaks of the delivery agents. With Routific, you will be able to conduct all the delivery routing operations smoothly. It can be anything from validating the delivery addresses to tracking deliveries, optimizing and sharing the delivery routes’ links, to updating customers about ETAs. Need some alternatives to Routific? Refer to Routific alternatives. Pros Complete data regarding the services delivered can be stored for future reference. Can add stops or driver details in multiple ways. First, by simply adding the driver names or stops without customization, second with customization, and third by directly importing CSV or xls files in both cases. Prevents proceeding with incorrect addresses. Delivery addresses are validated to avoid any discrepancies. Kalie G. We love being able to send routes and updates to our drivers effortlessly. Routific has taken the headache out of coordinating routes and making last-minute changes. Cons Though live tracking is available, there is a lack of driver tracking features to perform individual drivers’ performance. Large-scale delivery businesses cannot avail of a free trial as it restricts the driver limit by 20. Core features like driver notes or driver note report, live GPS tracking, customer notification, final delivery status report, and proof of delivery features are not available in their Essentials plan, which is $39 per month. An additional cost of $19/month/vehicle for the SMS notification has to be paid by the user even after upgrading to the professional plan. Guy D. The automatic optimization is sometimes lengthening the route rather than making it more efficient OptimoRoute (4.7) Route Optimization Software for Delivery Operations Learn More Starting price $39/month Free trial 30 days Key features Real-time driver tracking, Proof-of-delivery & Feedback collection tools for ensuring delightful deliveries OptimoRoute is a route planning and optimization software that lets delivery businesses import as many orders as they want to plan and schedule routes. With all the possible tricks and shortcuts available, it helps you find and optimize routes in the best possible manner, which ultimately results in cutting down time and fuel costs by 20%. Easily accessible delivery schedules, smooth built-in navigation, a live tracking option, and quick updates to customers about the success or failed deliveries make it top-notch customer-satisfying software. However, there are other OptimoRoute alternatives available too. Pros The automatic customer feedback option helps you know you are lacking and excelling in areas. Multi-day long haul feature, though in BETA, can help you start the route from where you left off the previous day. The Breadcrumbs feature helps you compare the planned route vs. the actual ones. This helps you analyze whether the delivery has been fulfilled as expected, if not, what are the areas of deviation. Steven Very easy to deploy and use. Simple integration into existing hardware. Cons The delivery status, whether failed or successful or rejected, does not state the reason for the status, leaving customers in a dilemma regarding why their delivery succeeded, failed, delayed, or rejected. Features like analytics, real-time order tracking, proof of delivery, and customer feedback, are only available in the pro plan and not in lite. Jeff Sometimes, the routes don’t make sense, and I end up having to fix the route manually. Onfleet (4.7) Best For Last Mile Delivery Businesses Learn More Starting price $500/month Free trial 14 days Key features Real-time driver tracking, proof-of-delivery & feedback collection tools for ensuring delightful deliveries Onfleet is an ideal route-planning solution for large-scale delivery companies to streamline all your routing and dispatch operations smoothly. Onfleet is known for rendering delivery services in multiple countries globally It covers multiple industries like groceries, meals, parcels, furniture, pharmacy, and couriers. The basic functionalities served by the software are route optimization, auto-dispatching, delivery analytics, real-time tracking, and proof of deliveries. Not just this, Onfleet serves users with various text, time, or status-based filters and search capabilities for finding drivers, customers, and pickup/delivery tasks. Check out the top alternatives for Onfleet. Pros Auto assigning the tasks based on either the shortest route or the closest driver available to fasten up the deliveries. Integrated customer communication where customers can either call or message their dispatcher or driver regarding any delivery-related queries. The software offers real-time tracking of deliveries, providing visibility into the progress of each delivery. Jonathan The way it looks and the way it is used is great. I export my deliveries through CSV, and it comes all beautifully in Onfleet. My customers love the ETA texting and tracking link Cons The software asks for credit card details before starting the 14 days free trial. Compared to similar software in the market, Onfleet is non-economical. They offer all the latest features and capabilities but at a higher price range. Fail to maintain the data about past deliveries Arna I wish we could search past deliveries easily. Circuit (4.9) Best For Delivery Businesses Learn More Starting price $100/mo Free trial 14 days Key features Automatic import of delivery data, Manage delivery routes in real-time, Customized delivery stop details Circuit is a delivery route planner and optimization software that helps drivers and dispatchers to conquer control over their daily delivery operations. Planning, assigning, scheduling, and optimizing the routes are responsibly handled by Circuit in just a matter of minutes. Simply import the data and optimize routes with multiple stops. From importing stops to finding the best route available and dispatching them to drivers, everything can be done swiftly. Check out other circuit alternatives to make an informed decision about the route planning software. Pros The software is easy to use and has a simple interface, making it easier for a non-tech-savvy person to access it easily. The dynamic stop status icon enables the dispatchers to make changes in the existing stops of an active route. A 14 days free trial helps you experience a wide array of features offered by Circuit. Along with the map view, dispatchers and admins can even select the satellite view for capturing the photographic bird’s eye view of routes. Adrian Super super easy to use, affordable, and scalable. Cons The basic plan allows you to add only two drivers and ask you to pay $40 per month for the additional one. This makes it quite expensive in comparison to other software in the market. The app does glitch sometimes at the time of saving the data. Mary Margaret I wish that the mapping feature was more automated. The app does glitch sometimes at the time of saving the data. Roadcast (4.4) Best For Hyperlocal, E-commerce, Courier/Parcel, or Transport Businesses Learn More Starting price $4.99/month Free trial N/A Key features On-going delivery order information, Remote rider attendance, Live delivery location tracking Roadcast is a mobile app-based delivery management solution that is rendering delivery management, delivery tracking, and dispatch management services. The software is suitable for businesses involved in hyperlocal, e-commerce, couriers/parcels, or transport. The main concern of this AI-powered digital logistic platform is to see that the deliveries of their customers reach quickly and efficiently on time, regardless of whatever factor involved, be it time or distance. To boost the operational efficiencies of the delivery operation, techniques like stacking and batching have been in use. Pros Live location tracking helps dispatchers to get real-time updates on the scheduled deliveries as well as delivery teams. Extensive reporting modules help businesses get deep insights into how their resources are utilized, and business is running The riders’ attendance module is available, which helps businesses track their performance as well as utilize them in the best possible manner. Preeti S. Great Experience with Roaddcast. The employees working over there are very professional, helpful, and easy to communicate with as they instantly understand the query and provide solutions. Cons Many users claim that the software provides the same solution to multiple clients with limitations. There are bugs and errors in some modules of the software that make it difficult to use. The customer support team is not as responsive as it should be. Users have to wait for the answers to their questions. Verified G2 user Basic errors and bugs in some modules that need rectification. Frequently Asked Questions What is delivery management software? A delivery management software essentially streamlines the delivery process through route planning and optimization. Delivery management software, thus, is a top asset for businesses that offer delivery services. Moreover, the software improves the workflow efficiency of the business, reducing delivery times, running multiple orders, spending less time stuck in traffic, and alleviating other unforeseen obstacles. How can delivery management software benefit my business? Overcoming the manual methods of delivery route planning and optimization, one can surely excel in many ways. For instance, delivery management software can increase operational efficiency, reduce costs, improve customer satisfaction, provide real-time tracking updates, offer in-depth data insights, ensure scalability, and seamlessly integrate with other systems in your business. What are the essential key features to consider in the best delivery management software? The essential key features to look for before opting for the best delivery management software include the following: Route optimization Real-time tracking Quick dispatching in a click Advance scheduling Accurate proof of delivery Live delivery updates Customer notifications and alerts Dedicated drive app Efficient driver management Third-party integration capabilities Robust reporting & analytics Data security Can delivery management software reduce delivery errors and increase operational efficiency? Yes, in comparison to the manual methods of planning the routes, optimizing, and dispatching them, efficient delivery management software can significantly reduce delivery errors and increase efficiency. Through delivery management software, you can automate scheduling, optimize routes, provide real-time tracking, send accurate ETAs, and offer proof of delivery features. Is it possible to integrate delivery management software with other systems in my business? Yes, delivery management software can be easily integrated with other systems in your business, such as inventory management, customer relationship management (CRM), accounting systems, and e-commerce platforms. This helps to create a unified and efficient operational workflow because it can lead you to seamless data transfer and automation of various processes. What type of businesses get benefitted from delivery management software? The type of businesses which get benefitted using delivery management software are: Businesses that are involved in delivering goods or services. This includes e-commerce businesses, restaurants, courier services, retail companies, logistics companies, grocery stores, and many more. The software is specifically designed to improve efficiency and customer satisfaction, regardless of the business’s size or industry. How can I measure the effectiveness of delivery management software? To measure the effectiveness or success of delivery management software, you can track various delivery-related metrics like delivery times, route efficiency, number of successful deliveries, customer satisfaction ratings, reduction in delivery errors, and improvements in operational costs. This way, you can ensure that the delivery management software is delivering the desired outcomes and meeting your business goals or not. How does delivery management software improve customer satisfaction? When you replace or streamline your existing delivery route planning methods by integrating the best delivery management software into your business, you can witness results in various ways. deliveries become more efficient, and customer satisfaction improves. Customers get entirely satisfied as you ensure timely and efficient deliveries, providing real-time updates, reducing delivery errors, and enabling quicker responses to customer inquiries or issues related to their deliveries. Which delivery software offers the best delivery management? Always choose one such software that fits your needs after much deliberation. With that being said, the software mentioned above, Upper, offers all the exclusive features and functionalities. The software also provides a 7 days free trial, allowing users to explore and experience the software. Start Your Free Trial Now With the Best Route Optimization Software Consider this list of the best delivery management software solutions, which ensures that deliveries are completed promptly while maximizing resource utilization. Remember, a growing and loyal customer base is the best indicator of an effective business strategy. This is particularly true when you’re planning multi-stop delivery routes and aim to save time for your entire team, thereby increasing productivity and boosting profit margins. Therefore, embrace the optimal delivery management solution for your business and streamline your entire process. Don’t hesitate to start your FREE trial with Upper and discover the benefits it brings to your delivery business. Author Bio Rakesh Patel Rakesh Patel, author of two defining books on reverse geotagging, is a trusted authority in routing and logistics. His innovative solutions at Upper Route Planner have simplified logistics for businesses across the board. A thought leader in the field, Rakesh's insights are shaping the future of modern-day logistics, making him your go-to expert for all things route optimization. Read more. Share this post:
