Marketing Ideas For Food Delivery Business: 13 Ways To Attract More Customers

Over the years, the food industry has changed drastically with the help of new social norms, technology, and marketing.  More people are now interested in food delivery services, which has led to an increase in the number of food delivery businesses. If you’re one of these business owners, it’s important to find ways to attract more customers.

All food delivery outlets should have a sound marketing strategy in place, mainly to help generate brand awareness. In this blog post, we’ve provided 13 marketing ideas for a food delivery business that will help your business to grow and boost sales.

A Guide On How To Promote Your Food Delivery Business

1. Create a Brand Identity

One of the best ways to attract customers is to create a strong brand identity. This means developing a unique name, logo, and overall look and feel for your business. When people see your brand, they should immediately know what it is and what it represents.

Talk about what you’re doing differently.  Delivery ideas aren’t a new thing for food delivery businesses, but you can make your food stand out by talking about what you’re doing differently. For instance, do you have an original menu? Are you offering any deals or discounts on certain days of the week? Or are you delivering earlier or later than others in your area?

2. Increase Activity & Visibility on Social Media

Use social media platforms like Facebook, Twitter, and Instagram to market your food delivery service. Share photos and videos of your food, as well as of the process of preparing and delivering it.  When you post quality content that your followers will like and interact with, it is more likely they will share the posts to draw in their friends as well.

3. Create a Website For Your Food Delivery Service

Create a website for your business and post information about your restaurant on it. Include photos, videos of your food being prepared, menus, prices, testimonials from customers, and any other promotional offers you may have. Use your website to provide details about your business, about the owner/s, and the history of your restaurant.

4. Improve Quality of Service

Respond to customer inquiries in a timely manner. If someone sends you a message on social media or emails you with a question, make sure to respond as soon as possible.

Quality consists of the food quality, timely service, and clear communication with customers.

Make sure your food is prepared fresh and on time. Once an order is placed, start preparing the food right away.

Use clear and concise language in all of your communications with customers, whether it be through social media, email, or over the phone.

Take steps to ensure that your delivery drivers properly deliver orders and that there is always someone available to help customers over the phone if necessary.

5. Sign Up With Major Food Directories

Sign up with food-related review websites and food directories where you will be able to post pictures of your food and get reviews from customers who have ordered in the past. This is an excellent way to get word-of-mouth marketing going and to show potential customers that you’re a credible business.

Positive reviews can be an excellent way to attract customers. You can encourage reviews by asking past customers for their feedback or including a line at the bottom of your receipts that encourages people to leave reviews online.

6. Participate in Food Festivals & Local Events

Develop a strong relationship with your local community by participating in food festivals and events. Attend local meetups and give out free samples of your food. This will help people become familiar with your restaurant and they may even order from you in the future.

Host live cooking demonstrations in local events and venues where you can show people how to prepare some of your dishes. People will be more inclined to order from you if they know who you are and what your brand is about.

7. Sponsor a Charity Or a Local Cause

Sponsor a charity event or become involved with a local cause that is important to your customers. This will show potential customers that you’re a responsible and caring business, which can influence their decision to order from you.

8. Offer Discounts To Your Customers

Offer discounts, coupons, and promo codes to attract new customers and reward existing ones. Promotion for food delivery businesses may include free delivery on the first order, a percentage off every purchase you make, or buy one get one free. You can also host contests through social media or your website where customers can win free food.

9. Offer Speedy Deliveries

Offer food delivery to attract more customers. This is especially beneficial if you’re located in a busy area filled with office buildings, school campuses, or industrial complexes where people are at work for most of the day.

Offer daily specials so your regular customers can try different dishes without breaking their budget. Customers are more likely to return if they know you’re offering unique dishes every day.

Some customers value convenience over price and may be willing to pay extra for faster service. Offer a faster delivery service option and clearly advertise it on your website or app. There is no need to offer overnight shipping if you’re located in a rural area far from the nearest metropolitan center where overnight deliveries are infeasible.

10. Add Testimonials of Happy Clients

Add testimonials of happy clients on your website and social media pages. These can be in the form of quotes, videos, or photos. Having genuine customer reviews will help to attract new customers and inspire confidence in those who are still undecided about whether to order from you.

11. Include a Referral Program

If you have a loyalty program, make sure it’s easy to find and use on your app. This will encourage customers to refer their friends and family to your restaurant. You could also offer them a discount or free food for every referral they make.

12. Collaborate with Food Bloggers & Influencers

Collaborate with food bloggers and social media influencers to get your food in front of a wider audience. Ask them to do reviews of your food or to feature your restaurant on their channels.

13. Use Search Engine Optimization

Use search engine optimization (SEO) techniques to improve your ranking on online directories and Google Maps so that your restaurant is easier to find. Leverage the local keywords in your business name, website address, contact information, social media accounts, and menu items.

Conclusion

Your digital advertising will create powerful opportunities for your food delivery brand.  You can reach new customers and encourage them to order food through your restaurant’s website or app. 

While ensuring that your marketing efforts are at par, you must ensure that your services are not lagging. As a food delivery business, your goal is to provide timely delivery. That is one of the most important things to attract customers and retain them.

To ensure timely deliveries, you need to quick and accurate planning. This is where Upper Route Planner can help you. Upper Route Planner’s route planning and optimization features help you plan up to 500 deliveries for multiple drivers instantly.

Go grab a free 7-day free trial of Upper route planner and see it in action.